Effective Date: June 2026

At Saturday Morning Studio, every painting is hand-painted and created specifically for you. Because each piece is personalized, our return policy differs from that of mass-produced products.

Our Satisfaction Promise

We want you to feel confident ordering from us. If you're not satisfied with your custom painting, you may request a 50% refund within 7 days of receiving your order.

You do not need to return the artwork.

Eligibility

To qualify for a refund:

• Your request must be submitted within 7 days of the delivery date.

• Include your order number and a brief explanation of why the artwork didn't meet your expectations.

• The refund applies to the purchase price of the artwork and does not include any original shipping charges, where applicable.

Damaged or Incorrect Orders

If your artwork arrives damaged or you receive an incorrect order, please contact us within 7 days of delivery and include photos of:

• The artwork

• The packaging

• Any visible damage

If the issue is due to shipping damage or an error on our part, we'll make it right through a replacement, repair, or full refund, depending on the situation.

Refund Processing

Approved refunds will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Contact Us

If you have any questions or would like to request a refund, please contact:

Saturday Morning Studio
hello@saturdaymorningstudio.shop